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We’ve Got Answers

Do you offer group consultations or workshops?

You are welcome to invite anyone you'd like to your sessions by sharing the link provided to you. Please note, your consultant may ask that you identify one "point person" to share the education and recommendations provided. 

If you are looking for group training or professional workshops, consider checking out our "sister" site, The Dementia Collaborative LLC.

What should I prepare for my initial consultation?

We use software called IntakeQ, which will automatically send you a confirmation email as well as links to access the required consent forms and Zoom.

You will be prompted to download Zoom and create an account when you schedule your first session with us if you do not already have one. This is free for you. We use a hipaa-compliant and encrypted version of Zoom to keep your personal information safe.

Other than that, just come prepared to discuss the challenges you're experiencing and primary concerns. Your consultant will likely ask you many questions about your specific circumstances.

How can I start working with you?

You can schedule a session with a consultant at any time through our website. Click here to navigate to the scheduling tab. 

If you have any questions you'd like to address before scheduling your first session, please feel free to email us, call the office, or use the contact form


Phone: 484-886-7727

Are these services covered by insurance?

We do not provide occupational therapy treatment; therefore, these services are not covered by health insurance. 

We are unable to provide Superbills for our services. 

Are you going to work with my family member living with dementia?

We do not provide occupational therapy evaluation or treatment. We will not be administering assessments to your family member living with dementia, and we will not be working with them directly.


We are confident that we can indirectly support the person living with dementia through providing support to care partners. 

Can you work with our formal (paid) care partner?

Absolutely! As long as the care partner has been working with the person living with dementia long enough to answer detailed questions about their day to day challenges, we would be happy to work with formal care partners. 

The challenge I'm dealing with isn't on your list of common challenges. Are you still able to help me?

Yes! We couldn't list every challenge we've ever encountered, but we have experience working with a wide range of concerns. Regardless of the challenge you're experiencing, your consultant will use a systematic approach to identify possible triggers and strategies to support you. 

I don't think I can afford this service right now. Is there another way I can access support?

If you are unable to schedule a session with us due to financial barriers, please contact us and let us know. 

We'll do our best to connect you with support. 

Our team is also working on developing an online course for care partners that we hope will be more accessible to our community members. Feel free to add your name to the email list to be informed of its release. 

Why do you use the term "care partner" instead of "caregiver"?

While the term "caregiver" is generally more well-known, the term "care partner" is becoming increasingly more popular. The term "care partner" suggests that there is a partnership between the person living with dementia and the person providing care. 

We recognize that this is an evolving conversation. If you have a term that you prefer your consultant use, please just let us know. We'll do our best to accommodate. 

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